Start with a pilot. Grow into a plan.
Our first nonprofit design partners run the full product free for two months, with success metrics we agree on together. After the pilot, you move to a monthly plan sized to your organization. We don't publish list prices yet — contact us for pilot pricing.
How pricing works.
How you're priced depends on your organization — a sliding scale for legal aid and nonprofits, a flat monthly subscription for law firms, a custom agreement for Enterprise. Never by seat count or per-message fees, and seats are always unlimited.
Pilot first
Our first nonprofit design partners get the full product free for two months, with a defined end date and success metrics agreed at kickoff — intake time saved, red flags caught, client questions resolved without lawyer time.
One plan per organization
After the pilot, a monthly subscription sized to your organization — a sliding scale for legal aid and nonprofits, a flat firm rate for law firms. Seats are unlimited — we never bill per seat — and client questions carry no per-message fees.
Annual by default
Annual prepaid contracts earn a 10–15% discount; monthly billing is available by exception. Intake caps are soft — an applicant mid-intake is never interrupted.
Plans by organization.
The same product underneath. What changes is how you're priced — by funded capacity, by firm subscription, or by Enterprise agreement — and how much of the knowledge core is switched on. Seats are always unlimited.
Sliding scale
Priced against your funded capacity, not your headcount. No tier is more expensive than the law-firm rate.
- Full intake, client responder & firm brain
- Onboarding + caseworker training
- Annual billing, paid in arrears
- Sliding-scale qualification reviewed annually
- Pro-bono partnership available for clinics under 300 cases / year
- 1 GB firm-brain corpus uploads
If a clinic can't afford it, that's a conversation, not a no.
Flat monthly
One predictable monthly subscription — never per seat, never per message. Unlimited structured screenings, with conversational intake included up to a monthly volume. Unlimited seats.
- Full intake, client responder & firm brain
- Flat monthly subscription — no per-seat or per-message fees
- Unlimited structured (form-path) screenings
- Conversational intake included up to a monthly volume — a soft cap that never interrupts a client mid-intake
- Lawyer-curated stance authoring + opt-in auto-send for routine replies
- 10 GB firm-brain corpus uploads
- Monthly or annual billing (annual earns 10–15%)
Enterprise
Everything in the Law firms plan, plus every integration, a white-label client surface, advanced reporting, and SSO — with unlimited firm-brain corpus, unlimited completed intakes, and unlimited seats.
- Everything in the Law firms plan
- Unlimited firm-brain corpus uploads
- Unlimited completed intakes
- All integrations + white-label client surface
- Advanced reporting (cohort, trend, grant-ready)
- SSO (SAML/OIDC) + dedicated success manager
Compare plans.
| Feature | Legal aid & nonprofits | Law firms | Enterprise |
|---|---|---|---|
| Multilingual conversational intake | Included | Included | Included |
| Red-flag detection + eligibility screening | Included | Included | Included |
| Caseworker assistant + dashboard | Included | Included | Included |
| Structured JSON export | Included | Included | Included |
| Audit trail + compliance logs | Included | Included | Included |
| Lawyer-gated client responder | Included | Included | Included |
| Self-filling knowledge core | Included | Included | Included |
| Firm-brain corpus uploads | 1 GB | 10 GB | Unlimited |
| One CMS integration (Clio Grow) | Included | Included | Included |
| Lawyer-curated stance authoring | Not included | Included | Included |
| Opt-in auto-send for routine replies | Not included | Included | Included |
| All integrations + white-label | Not included | Not included | Included |
| Advanced reporting | Not included | Not included | Included |
| SSO (SAML/OIDC) + dedicated success manager | Not included | Not included | Included |
| Pricing model | Sliding scale | Flat monthly | Custom |
Every plan includes unlimited seats, HIPAA-aware security, and email support for the life of the contract.
Pricing questions.
How does the free pilot work?
Our first nonprofit design partners run the full product free for two months — including the lawyer-gated client responder. Every pilot has a defined end date and success metrics agreed at kickoff. No open-ended free access, no freemium.
What happens when the pilot ends?
We review the metrics together and, if the value is there, you move to a paid annual plan. There's a grace window to decide — and if you don't convert, you receive a full export of your intakes and your knowledge core.
What determines our tier?
Your organization type, mainly. Legal aid and nonprofits are priced on a sliding scale against funded capacity; law firms pay a flat monthly subscription; large or multi-site organizations run Enterprise. Seats are unlimited on every plan, so headcount never affects price. The client responder and firm brain are on every plan; lawyer-curated stance authoring and opt-in auto-send are on the law-firm and Enterprise plans; all integrations, white-label, advanced reporting, and SSO are Enterprise-only.
Do you charge per seat?
No. Seats are unlimited on every plan — the whole team that needs access has access. We bill on the range of completed intakes you run each month, not headcount. Applicants and portal clients never count toward anything.
What happens if we go over our intake cap?
Nothing breaks. Caps are soft — an applicant mid-intake is never interrupted. If you run over consistently for a couple of months, we talk about the next tier; overage fees apply only if you'd rather stay on your current one.
Do you charge for client questions?
No. There are no per-message fees — not for client questions in the portal, and not for your staff's use of the assistant.
Which tier lets clients ask questions?
The lawyer-gated client responder is included on the legal-aid / nonprofit and law-firm plans alike, alongside the internal caseworker assistant. Lawyer-curated stance authoring and opt-in auto-send for routine replies are available on the law-firm and Enterprise plans.
What are the contract terms?
Annual prepaid is the default and earns a 10–15% discount; monthly billing is available by exception. Pilot agreements always have a defined end date.
What happens to our data if we leave?
You receive a full export — your intakes and your organization's knowledge core — and then we delete it on a defined schedule. Your knowledge base was never shared with anyone else to begin with.
Where do I get an actual number?
We don't publish list prices while the first pilots are running. Send us a note with your organization type, team size, and rough monthly case volume — we reply within one business day.